Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Belleza Firenze, located at Bart Verhallenplein 145, reachable via info@monroetoronto.com.

1. Applicability

By placing an order, you agree to these Terms and Conditions.

2. Product Information

We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.

3. Orders and Payment

Orders are processed after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery

• Processing time: 1–3 business days

• Shipping time: 3–7 business days (depending on location)

• Orders are shipped directly from our supplier in China

5. Returns and Cancellations

Please refer to our separate Return Policy for all return conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered. Please ensure that the provided shipping address is correct.

7. Intellectual Property

All content on the website (including text, images, and logos) is the property of info@monroetoronto.com and may not be used without permission.

8. Complaints Procedure

Complaints can be submitted via info@monroetoronto.com. We aim to respond within 5 business days.

9. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.